When our clients move to the web version of P21, one of the most common observations is that it feels slower than the desktop version, which is usually a sign that P21 workflow optimization is overdue. This is particularly true at order entry where customer reps are used to entering in items as fast as they can type. The web browser technology makes this speed entry a little more challenging. Epicor’s quick entry tool helps reduce this “lag” and thus helps keep your CSRs a little happier! This short video gives you a quick intro to this useful tool.
When P21 issues come up after go-live, you shouldn’t be starting from scratch: P21 support from a team that already knows your environment is a faster path back to normal.
