Prophet 21’s 2025.2 Update & What it Means for Distributors

Prophet 21 2025.2 focuses on making your system safer, faster, and easier to manage instead of adding new modules for their own sake. It does this through targeted updates to security, performance, automation, and compliance across both cloud and on‑prem deployments.

The big picture

2025.2 centers on four themes that show up across the release: stronger security, faster performance, smarter automation, and better compliance, including UK‑specific changes. Together, these changes make Prophet 21 easier to trust and less effort to run at scale.

Everyday workflow improvements

After the update to 2025.2, everyday tasks in Prophet 21 should feel a lot easier. Many of the changes are designed to cut down on unnecessary clicks, reduce printing errors, and minimize the back-and-forth communication that teams often have to deal with throughout the day.

Key changes your users will notice:

• DynaChange hyperlinks that turn fields into live URLs opened in one click.​
• Field‑level copy button so users can copy values without highlighting text.​
• Network printer list filtering  to quickly find the correct printer.
• PO expected ship date changes captured in the audit trail at header and line level.​
• Mass Update now run 90% faster.
• Mass Update for Landed Cost Driver maintenance instead of tedious line‑by‑line edits.​
• Printer tray selection for non‑scheduled forms like pick tickets.

Related reading: How to Clean Up Data in P21 Cloud-Hosted Environments [+ Example SQL Queries to Steal]

Security, compliance, and risk reduction changes

The 2025.2 update is a great opportunity to tackle security, integration, and tax setups before they escalate into serious operational risks. This release enhances how Prophet 21 manages on-premises security and introduces new tools for compliance in the UK.

Here’s what’s changing for on-premises and integrations:

• Database impersonation will no longer be supported starting with 2025.2.
• Service Dispatch is being phased out, with Epicor Field Service Management recommended as the alternative.
• The API v1 token endpoint will be deprecated in 2026.1, which will impact older integrations.
• ACH routing and account details are now encrypted in Vendor Maintenance and within the database.

As for compliance updates for UK distributors:

• There’s now support for prompt payment VAT reductions.
• VAT calculations on landed costs have been improved for more precise tax management.
• Enhanced reporting capabilities for Extended Producer Responsibility regarding packaging obligations.

For business owners and finance leaders, these updates are designed to help minimize the risk of fraud, avoid failed audits, and reduce penalties across various branches or countries.

Data, automation, and database extensibility

The updates in 2025.2 for data and automation offer you a lot more flexibility, allowing you to keep your logic and monitoring right within Prophet 21 instead of juggling multiple SQL jobs and scripts. This is especially beneficial for lean IT teams looking to boost automation without needing to hire more staff.

Here are some key features in 2025.2:

• User-defined tables that come with maintenance windows, mass update options, conversion tools, and related data sources.
• User-defined data sources in Report Studio that help create reusable datasets and corresponding database views.
• An Extended Event Executor that lets you run SQL Extended Events directly from Prophet 21 for tracing and profiling purposes.
• P21 alerts that can activate business rules, along with new rule hooks linked to changes at the database level.

For instance, you can set up a business rule to trigger whenever a critical field on a sales order or purchase order is modified. This way, the system can automatically create a follow-up task or require approval without needing a separate script.

Planning for the future stack

Crystal Reports and TPCx both have definitive end dates, with 2025.2 marking a shift towards Report Studio, Epicor Forms Service, Epicor EDI, and Prism AI. By planning ahead, you can steer clear of the frantic projects that often pop up in 2026 and 2027. These updates will also shape what the “standard” Prophet 21 looks like in terms of reporting, documents, and integrations.

Reporting and documents:

• Support for Crystal Reports will wrap up after December 31, 2027.
• Report Studio is set to take over as the go-to for operational reporting, replacing Crystal.
• Epicor Forms Service will take the reins for generating documents that were previously based on Crystal.

When it comes to replacing Crystal, the usual process involves cataloging existing reports and forms, then recreating them in Report Studio and Epicor Forms Service.

EDI:

• TPCx will come to an end on December 31, 2026, with no support available after January 1.
• The recommended route is to use Epicor EDI with hosted maps, where Epicor manages the maps and infrastructure, while your team can utilize IX for monitoring and making corrections.

Prism AI:

• Prism AI for Prophet 21 is expanding its capabilities to include data updates, DynaChange rule creation, document printing, and automating RFQs and quotes within Prophet 21 workflows in supported regions.

What to do before and after upgrading to Prophet 21 2025.2

Before and after upgrading, it’s important to treat version 2025.2 as both an upgrade and a key milestone for your reporting, EDI, and automation strategies. This approach helps keep everything manageable and in line with your long-term plans. A concise checklist tailored to different phases and roles can help everyone stay on track.

Before you upgrade, keep these things in mind:

• Take a good look at the DynaChange screens, rules, and menus.
• Validate the essential processes in the pilot phase: order to cash, purchase to pay, inventory movements, and pricing.
• Test out key reports and forms, especially those that aren’t Crystal-based.
• Double-check the printing settings, including any new configurations for printer trays.
• Run tests on EDI transactions and ensure that new export elements like Company ID and extended vendor names are working correctly.

Once you’ve upgraded:

• Provide training for users on the copy button, hyperlinks, printer filters, and mass updates.
• Start or keep moving forward with your Crystal and TPCx replacement projects.
• Look for quick wins in alerts and business rules that can help eliminate manual checks.

Here’s a role-based focus to consider:

• Operations: Concentrate on warehouse workflows, pick tickets, and PO audits.
• Finance: Pay attention to ACH encryption, VAT/EPR behavior, tariffs, landed costs, and financial reporting.
• IT: Keep an eye on deprecated features, custom integrations, the Extended Event Executor, and monitoring.
• Ownership/PE: Assess the risk profile, timing for upgrades, and the value derived from reporting, EDI, and AI initiatives.

How Conveyance can help you navigate your 2025.2 roadmap

When it comes to planning and executing your 2025.2 strategy, you can lighten your load while still keeping control over your priorities and outcomes by teaming up with a partner who knows Prophet 21 inside and out. Conveyance Solutions isn’t just another advisor; we’re your go-to Prophet 21 implementation partner, dedicated to delivering real results in distribution settings.

Our engagement model features a dedicated team that works closely with you from the sales stage onward, getting to know your unique Prophet 21 setup and any constraints you might have. Together, we’ll create a shared roadmap that includes everything from upgrade planning and pilot programs to DynaChange, business rules, reporting strategies, EDI migration, and post-go-live optimization. Talk to one of our experts today.